{"id":2355,"date":"2026-03-12T11:43:50","date_gmt":"2026-03-12T10:43:50","guid":{"rendered":"https:\/\/skybcenter.es\/politica-de-privacidad\/"},"modified":"2026-04-09T10:11:32","modified_gmt":"2026-04-09T08:11:32","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/skybcenter.es\/en\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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In accordance with Article 10 of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that XTRA AUTO SLU, with Tax ID B57320244 and registered office at AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA), is responsible for the management and operation of the website www.skybcenter.es, registered in the Commercial Registry of BALEARIC ISLANDS S 8, H V 214561. The domain owner company SKY ELITE CARS SL, with Tax ID B56658867 and registered office at AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA), belongs to Grupo XTRA.<\/p>\n\n

If you wish to contact us, you may do so by postal mail at the address indicated above or via email at rgpd@grupoxtra.es.<\/p>\n\n

Access to our domain may be made directly or through any existing redirection, with this Privacy Policy being applicable in all cases.<\/p>\n\n

PRIVACY POLICY<\/strong><\/p>\n\n

This Privacy Policy describes how we process your personal data (e.g., collection, use, disclosure, retention, and protection of your personal information) and provides information about your rights as a data subject.<\/p>\n\n

XTRA AUTO SLU is the data controller, as well as responsible for the collection, use, disclosure, retention, and protection of your personal data, in accordance with the General Data Protection Regulation, internal rules and policies, or any applicable national legislation.<\/p>\n\n

In compliance with Organic Law 3\/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the General Regulation (EU) 2016\/679 of the European Parliament and of the Council of April 27, 2016, XTRA AUTO SLU hereby informs:<\/p>\n\n

Identity and contact details of the Controller<\/strong><\/p>\n\n

Our identifying information:<\/p>\n\n

XTRA AUTO SLU
You may contact us<\/p>\n\n

By postal mail: AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA)
By email: rgpd@grupoxtra.es
Website: www.skybcenter.es<\/p>\n\n

We inform you that in accordance with Article 37.1 of the GDPR, the appointment of a Data Protection Officer is mandatory. You may contact them by email or telephone and address all questions, doubts, suggestions, or to exercise your rights under this Regulation regarding the processing of your personal data.<\/p>\n\n

Details of our DPO:<\/strong><\/p>\n\n

– Vicente M. Sancho Rodr\u00edguez (Caler Consultores, S.L.)
– rgpd@grupoxtra.es<\/p>\n\n

Categories of personal data<\/strong><\/p>\n\n

We process the following categories of personal data:<\/p>\n\n

Identification data – name and surname, ID card or equivalent.
Administrative data – Company name, address, bank details, and contact persons.
Contact data – email, telephone number, and address.
Digital data – cookies, IP address, websites and social networks, and other publicly accessible data on the Internet, etc.
Social network data – public profile data from social networks of followers and visitors.
Ethics channel data – data related to the incident or the person reporting it, related to incidents received through the ethics channel.
Business data – suppliers, clients, administrators, and partners.
Other data necessary for processing – for more information on the category of personal data in the development of our Activity, you may consult our Register of Activities.<\/p>\n\n

How do we collect your data?<\/strong><\/p>\n\n

We collect information about you from the following sources:<\/p>\n\n

From our website:
Through the Contact form.
Through the calendly.com platform.
Through Online Chat.
Through the ethics channel.<\/p>\n\n

From other tools on the Internet:
Through our social networks.
Through email to Clients or Suppliers with whom there has already been a prior commercial relationship.
Through email to Prospective clients or interested parties without a commercial relationship from whom we do not yet have explicit consent.
Through email to Interested parties from whom we have consent through the different contact forms.<\/p>\n\n

From other sources:
When communicating or interacting with you by telephone, email, or through another means of contact with our company.
When you visit our facilities.
Through a commercial visit.<\/p>\n\n

For more information on the different data collection mechanisms in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

How long do we retain your data? (Retention Period) <\/strong><\/p>\n\n

Data will be retained as long as there is a commercial, contractual, or professional relationship with the data subject and subsequently for the years necessary to comply with the corresponding legal obligations in each case. Notwithstanding the foregoing, they will be retained as long as they are necessary for processing and the data subject does not request their deletion. <\/p>\n\n

Regarding accounting and tax documentation, for tax purposes, accounting books and other mandatory record books according to the applicable tax regulations (Personal Income Tax, VAT, Corporate Tax, etc.), as well as documentary evidence supporting the entries recorded in the books (including computer programs and files and any other evidence with tax relevance), must be retained for at least the period during which the Administration has the right to verify and investigate and, consequently, to assess tax debt, according to Articles 66 to 70 of the General Tax Law, which is 4 years.<\/p>\n\n

Regarding accounting and tax documentation, for commercial purposes, books, correspondence, documentation, and supporting documents concerning your business, duly organized from the last entry made in the books, unless established by general or special provisions, this commercial obligation extends to both mandatory books (income, expenses, investment assets, and provisions), as well as documentation and supporting documents on which the entries recorded in the books are based (invoices issued and received, receipts, corrective invoices, bank documents, etc.), according to Article 30 of the Commercial Code, which is 6 years.<\/p>\n\n

For more information on data retention in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

To whom do we disclose your data?<\/strong><\/p>\n\n

Depending on the purpose of processing, your personal data may be disclosed or processed by different categories of recipients:<\/p>\n\n

External collaborators or professionals
Public administrations (Public administrations that use them in the legitimate exercise of their powers)
Tax, accounting, and labor advisory
Purpose: Accounting, tax management, and compliance with tax and labor obligations.
Data disclosed: Identification data of clients\/suppliers\/employees, economic data, invoicing, and payrolls.
Legal basis: Legal obligation (art. 6.1.c GDPR).
Financial institutions or payment platforms
Purpose: Processing of payments, collections, and refunds.
Data disclosed: Bank and card details, client identification data.
Legal basis: Performance of the contract and compliance with legal obligations.
Law enforcement agencies
Purpose: In case of judicial requirements, traffic fines, or investigations.
Data disclosed: Driver’s identity, rental contract data, vehicle registration number.
Legal basis: Compliance with legal obligation.
Software or hosting companies (technology providers)
Purpose: Technical support, data hosting, invoicing systems, or CRM management.
Data accessed: Remote access to systems where client data is hosted.
Legal basis: Contractual relationship with the provider as data processor (not strictly a disclosure, but relevant).
Marketing companies or customer satisfaction surveys
Purpose: Customer loyalty, service improvement.
Data disclosed: Name, email, telephone.
Legal basis: Consent or legitimate interest.<\/p>\n\n

In any case, we disclose your data only to the extent strictly necessary and in the manner required to carry out the purposes described in this privacy policy and only to entities with which we have signed agreements protecting your rights and freedoms in relation to your personal data. These entities and\/or professionals considered as Data Processors will be governed by the provisions of Art. 28 of the GDPR, and this entity ensures that they take all necessary security measures in accordance with the aforementioned regulations. <\/p>\n\n

We also inform you that your data may be processed by companies belonging to our group for commercial, administrative, statistical, and\/or financial purposes. For more detailed information, you may consult the website https:\/\/grupoxtra.es.
For more information on the disclosure of data to third parties in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

Where do we process your data?<\/strong><\/p>\n\n

In order to carry out our activity, the provision of our services, and\/or sale of our products, we process your personal data in accordance with the conditions established in this privacy policy within the European Union (EU).<\/p>\n\n

For more information on where we process data in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

For what purposes do we process your data?<\/strong><\/p>\n\n

Your data will be collected for processing operations relevant to the following purposes:<\/p>\n\n

Purposes specific to elements of our website:
Contact Form:
Receive contact information or other requests made by you.
Other purposes of the same form.
Calendly.com platform:
Manage and track an appointment to conduct the tour.
ONLINE CHAT\/ONLINE AGENT: Resolve doubts or questions related to our products or services. Personal data will not be used for any other purpose.
OFFLINE CHAT\/OFFLINE AGENT: Use the contact data provided through the specific form to resolve the questions raised by the user.
Ethics channel:
Tracking and management of the incident.
Contact, if appropriate, with the person who reported the incident.
Use of the data incorporated for the correct resolution of the incident.
Specific processing on social networks (see social networks section).
In the case of Prospective clients or interested parties from whom we do not have explicit consent, this will be requested via email to continue maintaining communication. <\/p>\n\n

General purposes of our activity:
Receive contact information or other requests made by you through any of our communication channels.
Administrative tasks derived from the provision of our services.<\/p>\n\n

For more information on the purposes of data processing in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

You may withdraw your consent at any time free of charge by exercising your rights, directing your request in writing and duly identified by means of some supporting document, to our address AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA) or by email at rgpd@grupoxtra.es. For more detailed information on the Exercise of your rights, you may consult our Register of Activities.<\/p>\n\n

Why can we process your data? (Legal Basis) <\/strong><\/p>\n\n

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:<\/p>\n\n

Art. 6 GDPR <\/p>\n\n

The data subject has given consent to the processing of their personal data for one or more specific purposes.
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Processing is necessary for compliance with a legal obligation to which the controller is subject.<\/p>\n\n

Ethics channel.
For the ethics channel, processing is based on Law 2\/2023 of February 20, regulating the protection of persons who report regulatory infringements and the fight against corruption.<\/p>\n\n

For more information on the legal basis for data processing in the development of our activity, you may consult our Register of Activities.<\/p>\n\n

What are your rights?<\/strong><\/p>\n\n

Data protection regulations allow you to exercise your rights of access, rectification, objection, erasure (“right to be forgotten”), restriction of processing, portability, and not to be subject to automated individual decision-making before the Data Controller.<\/p>\n\n

Any data subject has the Right to be provided, BEFORE their data is collected, with basic information at a first level, in summary form, at the same time and through the same medium in which their personal data is collected and, on the other hand, to be sent the rest of the information through a more appropriate medium for its presentation and understanding.<\/p>\n\n

The information to be provided in layers or levels would be as follows:<\/p>\n\n

First Layer Information<\/strong><\/p>\n\n

The identity of the Data Controller.
What data will be processed.
For what purpose.
Where and how they have been obtained.
The legal basis for processing.
Whether they will be disclosed, transferred, or processed by third parties.
Reference to the procedure for Exercising Rights.<\/p>\n\n

Second Layer Information<\/strong><\/p>\n\n

Contact details of the controller. Identity and details of the representative (if any). Contact details of the data protection officer (if any).
Extended description of the purposes of processing. Retention periods or criteria for data retention. Automated decisions, profiling, and logic applied.
Details of the legal basis for processing, in cases of legal obligation, public interest, or legitimate interest. Obligation or not to provide data and consequences of not doing so.
Recipients or categories of recipients. Adequacy decisions, safeguards, binding corporate rules, or specific situations applicable.
How to exercise the rights of access, rectification, erasure, and portability of data, and the restriction or objection to their processing.
Right to withdraw consent given.
Right to lodge a complaint with the Supervisory Authority. <\/p>\n\n

(The following table indicates your rights).<\/p>\n\n

Right of access<\/strong>
To know what data of yours is being processed, for what purpose it is processed, where the data has been obtained, and whether it will be disclosed or has been disclosed to anyone.<\/p>\n\n

Right of rectification<\/strong>
To modify inaccurate or incomplete data about you.<\/p>\n\n

Right of erasure<\/strong>
To erase your inadequate or excessive data.<\/p>\n\n

Right of objection<\/strong>
To prevent your data from being processed or to stop processing it, although only in the cases established by law.<\/p>\n\n

Right to restriction of processing<\/strong>
To request that data processing be suspended in the cases established by law.<\/p>\n\n

Right to data portability<\/strong>
To be able to receive your data provided in a structured, commonly used electronic format and to be able to transmit it to another Controller.<\/p>\n\n

Right not to be subject to automated individual decision-making<\/strong>
So that a decision about you is not made, which produces legal effects or affects you, based solely on the processing of your data.<\/p>\n\n

These rights are characterized by the following:<\/p>\n\n

Their exercise is free of charge.
You may exercise your rights directly or through a legal representative.
If the request is submitted by electronic means, the information will be provided by these means when possible, unless the data subject requests otherwise.
Before exercising your rights, we must identify you to protect your personal data against fraudulent attempts.
Your request will be resolved within one month.
The controller is obliged to inform you about the means to exercise these rights. These means must be accessible, and this right cannot be denied solely on the grounds that another means is chosen.
If the controller does not act on the request, it will inform you, no later than one month, of the reasons for its inaction and the possibility of lodging a complaint with a Supervisory Authority. <\/p>\n\n

If you wish to exercise any of the rights described, you may contact us through our Data Protection Officer:<\/p>\n\n

By postal address:
XTRA AUTO SLU
Attn. Data Protection Officer
AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA) <\/p>\n\n

Or by email at: rgpd@grupoxtra.es<\/p>\n\n

We inform you that in accordance with Article 37.1 of the GDPR, the appointment of a Data Protection Officer is mandatory. You may contact them by email at the address indicated and address all questions, doubts, suggestions, or to exercise your rights, duly identified by means of some supporting document, under this Regulation regarding the processing of your personal data.<\/p>\n\n

Supervisory Authority<\/strong><\/p>\n\n

If you wish to lodge a complaint regarding the processing of your data by XTRA AUTO SLU, we inform you that you may contact the Spanish Data Protection Agency, C\/ Jorge Juan, 6 28001-Madrid http:\/\/www.agpd.es<\/p>\n\n

Cookies<\/strong><\/p>\n\n

Cookies are files that are downloaded to your computer to collect standard internet log information and information about browsing habits. This information is used, for example, to track website visitor usage and compile statistical reports on website activity. <\/p>\n\n

You can configure your browser not to accept cookies. However, some first-party cookies are necessary to allow the website user session to use our services. <\/p>\n\n

For more information, visit the website’s Cookie Policy.<\/p>\n\n

Social networks<\/strong><\/p>\n\n

XTRA AUTO SLU has a presence on social networks, such as: WhatsApp, the purpose of processing personal data being those established within the conditions affecting the service. In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared. XTRA AUTO SLU reminds you that you should be aware of the privacy policies of such media or social networks in which you are registered in order to avoid sharing unwanted information. <\/p>\n\n

Privacy settings and account management are available on social networks to manage privacy preferences, identity, advertising, and other related matters.<\/p>\n\n

In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared.<\/p>\n\n

The purposes of data collected on different social networks are:<\/p>\n\n

Communication with clients or interested parties.<\/p>\n\n

Regarding WhatsApp, when a user adds us as a contact, we will have access to the public data they have entered and their status updates. In addition, we will be able to communicate with them through this platform. The privacy policy can be consulted at https:\/\/www.whatsapp.com\/legal\/. <\/p>\n\n

Unsubscribe Request<\/strong><\/p>\n\n

To request unsubscription from any service for which you are registered, we inform you that you may exercise the right of erasure or objection to the processing of your data by contacting AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA) or by sending a message to the email address rgpd@grupoxtra.es, with the subject UNSUBSCRIBE REQUEST and indicating your details and the email address with which you are registered. We will respond to your request indicating its status or if we need more information in this regard. <\/p>\n\n

Minors<\/strong><\/p>\n\n

The User certifies that they are over 14 years of age and therefore possess the legal capacity necessary to provide consent regarding the processing of their personal data, all in accordance with the provisions of this Privacy Policy.<\/p>\n\n

If you wish to use our services through the website and are 14 years old or younger, we will need the consent of your legal guardian to store your data. If we do not have it, we may block or delete it.<\/p>\n\n

Security<\/strong><\/p>\n\n

XTRA AUTO SLU adopts organizational and technical measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.<\/p>\n\n

Updates<\/strong><\/p>\n\n

We keep our privacy policy under review and may change it occasionally (primarily to comply with legal and data protection practices).<\/p>\n\n

Updated versions will be published on our website.<\/p>\n\n

Applicable Law and Competent Courts<\/strong><\/p>\n\n

The terms and conditions governing this website, as well as the relationships that may arise, are protected and subject to Spanish law. For the resolution of any type of controversy, litigation, or discrepancy that may arise between the user and XTRA AUTO SLU regarding the use of this website, the parties agree to submit to the Courts and Tribunals of VALENCIA, Spain. <\/p>\n\n

Last Updated: MAY 9, 2025<\/em><\/p>\n\n

<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Privacy Policy In accordance with Article 10 of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that XTRA AUTO SLU, with Tax ID B57320244 and registered office at AVDA ELS ARCS, 24 – 46940 MANISES (VALENCIA), is responsible for the management and operation of the website www.skybcenter.es, registered […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2355","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/pages\/2355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/comments?post=2355"}],"version-history":[{"count":3,"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/pages\/2355\/revisions"}],"predecessor-version":[{"id":2358,"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/pages\/2355\/revisions\/2358"}],"wp:attachment":[{"href":"https:\/\/skybcenter.es\/en\/wp-json\/wp\/v2\/media?parent=2355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}